Website chat

AI chat that answers your website visitors.

Install an AI chat on your website or platform to answer questions while visitors explore your offer. Customize the look, choose the agent and follow the conversations with your team.

yourcompany.com/offer
Support
VisitorDoes this product work for a small team?
AgentWhich task do you want to organize first?
Illustrative exampleStatic demo: no real conversation is started and no data is collected.

Customization

A chat that matches the experience of your website.

Adjust the name, avatar, colors, greeting and format. Set how visitors identify themselves and which agent handles the conversation.

Hisen
Customizationwebsite chat
NameSupport
AvatarCompany logo
ColorsBrand colors
GreetingHi! How can I help?
FormatBubble
IdentificationName and email before starting
AgentWebsite sales agent
Visitorconversation
VisitorDoes this product work for a small team?
AgentWhich task do you want to organize first?
VisitorReplying to people who ask for a quote.
Illustrative exampleResponses depend on how the agent is configured.

Use cases

Help people the moment a question comes up.

Business website.

Answer questions about your offer and qualify interest.

Ecommerce.

Guide shoppers on products based on the information you provide.

Platform.

Answer how-to questions with a prepared knowledge base.

Installation

How to install the AI chat on your website.

01Choose the agent and customize the chat.
02Test the experience and register the allowed websites.
03Add the installation code to your website.

Installation requires access to your website's code or site manager. Platforms that restrict scripts may need a different integration path.

<!-- Installation code generated in the platform -->
<script src="…" data-agent="[generated during setup]"></script>
Illustrative exampleIllustrative snippet. The real code is generated in the platform.

Questions

Frequently asked questions

Do I need to change my website?

No. The chat can be embedded in any existing website that allows it to be installed.

Can I customize the look?

Yes. Setup covers elements such as the name, avatar, colors and format.

Does my team see the conversation?

Yes. Website chat conversations are tracked in Hisen.

Put your first conversation right on your website.