Sales teams

AI for your sales team, from first reply to next touchpoint.

Set up how leads get answered, give reps context and log visit outcomes by voice note. Alantur helps the team take the next step and helps the manager track opportunities and issues that need attention.

Hisen
First conversationWhatsApp
I need a quote to restock.
AgentLet me check the volume and pass you to a rep.
Contactcontext
InterestRestock
VolumeShared in the chat
OwnerRafael
Next commitmentteam
Sales visit
WhenThu · 10:00 AM
WithRafael
Illustrative exampleA few fields, no performance metrics.

Routines

Sales routines your team can automate.

Incoming leads.

Set up how they get answered and the criteria for handing them to the team.

Contacts that went quiet.

Define strategies to restart the conversation within set limits.

Existing customers.

Run campaigns with an approach that matters to them.

Collaboration

Hand leads to reps with the full conversation history.

See what was discussed, the interest shown and the details on record. When the team takes over, they can continue the conversation and pause AI replies according to your operation's flow.

Human handling · the agent stays silent while the team leads
Return to agent
Can you get me better payment terms on the order?
Rafael · Sales teamI can check. What volume are you planning to buy this month?
0:04

Transcript“I’m visiting Central Store. What should I follow up on?”

The customer asked about product line Y and pushed back on the price of SKU X in the last conversation.
0:09

Transcript“The customer wants line Y, but passed on SKU X because of a competitor’s price.”

Visit routine

Context before the visit. A voice note with the outcome after.

The rep asks Alantur what’s still open and what makes sense to offer. After the visit, they report requests, objections and commitments by voice note on WhatsApp. That information is then available to keep the work moving and support management.

Explore Sales Cowork

Management

Adjust the process as you learn something new.

Alantur flags issues in conversations and team reports, proposes improvements and runs tests on different approaches. The manager reviews the proposal and approves it, with the context needed to decide.

Central StoreAurora MarketBella Home
Visit reports coming in
Report · Central Store
0:18

“Central Store passed on SKU X because they bought from competitor Y at a lower price.”

Summary for the manager

Three customers in this region reported a lower price from competitor Y on SKU X. Want to review special terms for these accounts?

View reportsReview terms
Illustrative exampleManager suggestion linked to logged reports.

Questions

Frequently asked questions

Does Hisen replace my CRM?

Look at what your operation needs to record and execute. Hisen brings together conversations, contacts and your sales operation; external data and processes may require an integration.

Do I need to bring the whole team on day one?

Start with one flow and the people responsible for it. Expand once the operation is working as expected.

Does it work with field sales reps?

Yes. Alantur helps prepare the visit, takes the report by voice note and records the information for sales follow-through and manager oversight.

Pick the first routine to get moving.