Alantur
Delegate by text or voice note, track executions and approve improvements suggested by the AI.
Example
A lead comes in through a connected channel. The agent understands the request, records the context and moves to the planned next step. When your team takes over, it picks up from what already happened.
Capabilities
Delegate by text or voice note, track executions and approve improvements suggested by the AI.
Prepare for visits, log reports by voice note and track your team's opportunities.
Handle customer service with your business's information, guidelines and criteria.
Organize goals, scheduled actions and execution limits.
Prepare outreach for audiences defined from your customer base.
Track the history and the handoff to whoever takes the conversation from there.
Collaboration
Take over a negotiation, review a proposal or adjust the approach. AI work and human work are part of the same operation.
Questions
Yes. Set up your operation on the channel you choose and expand as needed.
Hisen brings together the context and execution of your conversations. If you already use a CRM and need to connect it, review the workflow and the integration it requires with our team.
Alantur helps you operate Hisen. The customer service agents you set up on the platform handle the conversations with leads and customers.