Knowledge.
Documents, company information and your configured catalog ground every reply.
Example
The approach is set up around the goal of the conversation and the information available about the business.
Setup
Documents, company information and your configured catalog ground every reply.
Set the tone, the questions and the criteria to move forward.
Set up tools and conditions to book meetings or bring in the team.
Improvement
Bring a conversation to Alantur, explain what needs to change and review the proposal. Keep improving how the agent replies as your offer and process change.
Questions
Yes. Set up agents for different contexts and assign each one to the matching operation.
With a calendar and a scheduling tool configured, the agent can handle that next step.
No. You set up and test the agent before your operation goes live.