Strategies and follow-up

AI sales follow-up, guided by your strategy.

Decide who to reach out to again, when to act and when to stop. Hisen strategies organize follow-up, run the actions you configure and let you track how each conversation moves forward.

Hisen
StrategyRevive an unanswered proposal
Proposal senttrigger
Wait for the set interval3 business days
Check whether a follow-up still fitscondition
Run the configured approachagent
Stop when there is a replystop
Runstracking
Proposal sent to the contacttrigger
3-business-day interval completed
No reply and no deal in progress
Running the configured approachnow
Stop when there is a reply
Proposalfrom Alantur
Leads reply more when the timeline comes first. Want to test this approach?
DeclineReview
The proposal doesn't change the strategy until it's approved.
Illustrative exampleTimeline of a strategy with an interval, a run condition and a stop reason.

Example

Guidance that keeps working after the first contact.

Illustrative example: “Revive an unanswered proposal.” The available conditions depend on the trigger, the channel and the setup. A new reply can change what happens next.

01Proposal sent to the contact.
02Wait for the set interval.
03Check whether a follow-up still fits.
04Run the configured approach.
05End the cadence when the stop condition is met.

Setup

Set your follow-up cadence and contact limits.

Audience and entry.

Define who the strategy applies to and what kicks off the work.

Cadence and approach.

Organize intervals, messages and the agent's role.

Limits and stopping.

Set hours, limits and the events that end the sequence.

Management

Adjust the strategy to what happens in your operation.

Review runs, pause when needed and ask Alantur for changes. Every change stays tied to the strategy you're running.

Running · current version
Pause
Interval3 business days
ApproachFollow up on the proposal sent
StopReply received or limit reached
Proposal from AlanturAwaiting approval
ApproachClarify the timeline before following up on the proposal
DeclineApprove change
Illustrative exampleThe running strategy and the change awaiting approval are shown separately.

Better follow-up

Compare approaches and keep deals moving.

Alantur monitors the flow, suggests adjustments and runs A/B/n tests to compare approach variations. You approve the proposal and see what each test shows before deciding the next step.

Explore Alantur's A/B/n tests
A/B test · proposal follow-upTest in progress
Shared goal More replies to the proposal sent
Variation AFollows up on the proposal and asks if there are any questions.Collecting replies
Variation BClarifies the timeline before following up on the proposal.Collecting replies
I'll keep an eye on the test and let you know when there's enough data to decide.

Questions

Frequently asked questions

Is follow-up just sending the same message over and over?

The strategy organizes criteria, intervals and approaches. The setup should take context into account, as well as when to stop reaching out.

Does it work the same on every channel?

No. Each channel has its own sending requirements and available features. The strategy needs to respect those conditions.

Can I change an existing strategy?

Yes. You can manage the strategy in the platform and ask Alantur to propose changes.

Give your next contact a direction.

Build a strategy your team can understand and follow.